lebahLegal Notice

We at lebah operate an online gaming platform available only where local law permits online wagering. This legal notice outlines our jurisdiction boundaries, your responsibility to verify compliance with applicable regulations, and our commitment to operating within the legal framework of supported regions. We do not offer our services in jurisdictions where online gaming is prohibited.

Our lebah platform operates across multiple game categories—sportsbook (football, Liga 1, Piala AFF, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile)—all accessible via Android app, iOS browser, or desktop. Our payment infrastructure supports DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts with mobile banking, local payment, online payment, and e-wallet.

This notice clarifies our operating scope, your legal responsibilities, and the terms governing your access to lebah in your jurisdiction.

Service Availability and Jurisdiction Restrictions

We do not offer our services in jurisdictions where online wagering is prohibited by local law. We operate lebah only in regions where online gaming is legally permitted under applicable regulations. Users accessing our platform from Jakarta, Surabaya, Bandung, Medan, or any other location bear sole responsibility for verifying that access to lebah complies with the laws of their own jurisdiction. If you are uncertain whether online gaming is legal where you reside, consult a local legal adviser before opening an account.

We reserve the right to block access from IP addresses or locations where we determine gaming is prohibited. We also reserve the right to suspend or close any account if we identify that the user is accessing lebah from a jurisdiction where we do not operate. In such cases, we will refund your account balance to your registered payment method within a reasonable timeframe. Accessing our platform from a prohibited jurisdiction does not create any legal claim against us; users are responsible for ensuring their own compliance with local law.

Jurisdiction check

Users must verify that online gaming is legal where they reside before opening an account on lebah.

Access restriction

We may block access from prohibited jurisdictions or suspend accounts of users in unsupported regions.

Refund policy

If your account is closed due to jurisdiction restrictions, your balance is returned to your payment method.

No liability

We are not liable for losses or legal consequences arising from use in prohibited jurisdictions.

Eligibility and Account Opening Requirements

To open an account on lebah, you must be at least 18 years old and a legal resident of a jurisdiction where we operate. During registration, you provide personal information including name, email, date of birth, phone number, and residential address. We conduct identity verification (Know-Your-Customer, or KYC) using government-issued identification to confirm you are who you claim to be and to prevent fraud. You are responsible for providing accurate information. If you submit false details or misrepresent your jurisdiction of residence, we reserve the right to suspend your account immediately and forfeit any balance.

You may not open multiple accounts under different names or identities. We monitor for duplicate registrations and coordinate across our systems to detect and close accounts created by the same individual. If you have closed a previous lebah account, you may apply to reopen it by contacting our support team, but you must verify your identity again through our full KYC process. We do not offer accounts to users under 18 years old, and we do not offer accounts to users in jurisdictions where we do not operate, regardless of their stated residency.

Users are responsible for verifying that access to lebah and use of our services comply with the laws of their own jurisdiction.

Our Legal Compliance Framework

We at lebah operate in compliance with the regulations of the jurisdictions where we provide service. We maintain records of all user accounts, deposits, withdrawals, and gaming activity for compliance and dispute resolution purposes. We cooperate with financial authorities and regulatory bodies in supported jurisdictions and may disclose user information to law enforcement or government agencies if required by valid legal process, court order, or applicable statute. We do not voluntarily share user data with third-party regulators; disclosure occurs only when compelled by law.

Our platform implements anti-money-laundering (AML) and Know-Your-Customer (KYC) procedures to prevent financial crime. We monitor accounts for suspicious activity—unusual betting patterns, rapid large withdrawals, or multiple failed verification attempts—and may freeze an account pending compliance review. During this review, you cannot place new bets or withdraw, but your funds remain your property and will be returned once the review completes or the account is cleared. We conduct these reviews fairly and provide you with notice and an opportunity to respond before closing an account on compliance grounds.

Data Protection and Privacy Reference

Our handling of your personal data is governed by our Privacy Policy. We collect and process data necessary to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and deliver our platform services. We encrypt all sensitive data and do not sell your information to third parties. We retain transaction records and account history as required for compliance with financial regulations in the jurisdictions where we operate. You have the right to access, correct, and request deletion of your data subject to legal retention requirements.

Our Terms & Conditions set out additional policies governing account conduct, bonus terms, dispute resolution, and account termination. Together, our Legal Notice, Privacy Policy, and Terms & Conditions form the complete contractual relationship between you and lebah. By opening an account and using our platform, you agree to all three documents. If any provision is found to be unenforceable, the remaining provisions remain in effect.

Contact Information for Legal Inquiries

If you have legal questions about lebah's operations, jurisdiction status, or compliance practices, contact our support team through your account dashboard. Our support team responds in English during operating hours. For formal legal notices or subpoenas, contact our legal department through the support portal and request escalation to our compliance officer. We will respond to valid legal requests within applicable timeframes. For complaints about our compliance practices or jurisdiction restrictions, you may also contact relevant regulatory authorities in your jurisdiction or seek guidance from a local legal adviser.

Limitation of Liability

We at lebah are not liable for any losses, damages, or legal consequences arising from your use of our platform in a jurisdiction where online gaming is prohibited or restricted. We are not liable for your failure to verify compliance with local law before opening an account. We are not liable for account closures or suspensions resulting from jurisdiction restrictions, regardless of whether you believed your access was legal. We are not liable for losses resulting from your own account security lapses, such as sharing your password or failing to update your personal information.

This legal notice is effective as of the date displayed on our website and applies to all current and future access to lebah. We may update this notice at any time. Material changes will be notified to users by email. Continued use of lebah constitutes your acceptance of the current legal notice. If you do not accept the terms of this notice, you must not access lebah and must contact our support team to close your account.